Last year I ordered persimmon and jujube from Englands. I paid in full 5 months in advance. When the box showed up it didn't have the persimmon. He said he ran out (which is what I was trying to avoid by paying in full in the fall). Never contacted me to ask if I wanted a replacement or anything. Then he refunded me less than I paid. Pretty crappy deal to pay in full and only get a partial refund and no offer to substitute on something reserved almost half a year in advance. We emailed back and forth a little trying to figure it out. He stopped replying when I asked why he refunds less than what was paid. Needless to say I am very disappointed in this business.